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$23.99 (as of September 15, 2024 12:30 GMT +00:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)Navigating the world of hotel bookings can sometimes feel like a gamble, especially when you’re up against the risk of getting “walked.” This term refers to the frustrating scenario where a hotel, having overbooked its rooms, sends you to alternate accommodations after you’ve arrived. You’re particularly vulnerable if you’ve booked just for one night or if management doesn’t foresee you returning. This article, “Guests Most Likely to Get ‘Walked’ from Hotels,” outlines who is most at-risk, the reasons behind this overbooking strategy, and steps you can take to minimize your chances of encountering this inconvenient situation. From booking directly with hotels to checking in early, these tips can help you secure your room and enjoy a smoother travel experience. Have you ever shown up at a hotel, only to find your reservation has been canceled because they’ve overbooked? This uncomfortable situation is known as getting “walked,” and it’s something every traveler dreads. Understanding why it happens and how you can avoid it might save you from the hassle.
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What Does It Mean to Get “Walked” from a Hotel?
The Definition
In the hospitality industry, getting “walked” means being turned away from a hotel because they’ve overbooked their rooms. Essentially, the hotel has too many guests and not enough rooms, so they have to cancel some reservations.
Why It Happens
Hotels often overbook as a strategy to maximize occupancy and revenue, knowing that there will be no-shows or last-minute cancellations. While it might make sense for business, it’s certainly irritating for the guests who get the short end of the stick.
Who Is Most Likely to Get Walked?
Single-Night Stays
Guests who have booked a room for just one night are easier to relocate compared to those staying for multiple nights. The hotel can often find a comparable single-night room nearby, whereas moving a guest for an extended stay would be more complicated.
First-Time Visitors
Repeat customers or those with a loyalty program membership are less likely to get walked. Hotels generally prioritize these guests, expecting they’re more likely to return and book again in the future.
Third-Party Bookings
Reservations made through third-party booking sites are often less prioritized. Direct bookings through the hotel’s website typically offer more security against being walked.
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Is Getting Walked Even Legal?
Legal Aspects
The legality of overbooking varies but is generally permissible in many regions. Although sketchy, it’s a common practice that helps hotels manage room occupancy levels more effectively.
Hotel Policies
While hotels are not obligated to cover the costs of alternative accommodations, they generally offer to pay for a nearby room as a goodwill gesture. At a minimum, you should get your money back for the reservation.
How to Avoid Getting Walked
Book Directly
One of the simplest tactics to avoid getting walked is to book directly through the hotel’s website rather than a third-party platform. Hotels often prioritize these direct bookings since they don’t have to pay commission fees to third parties.
Choose Less Competitive Locations
Choosing a hotel in a less crowded area or traveling during off-peak periods can reduce your chances of being walked. Higher demand areas and times are more prone to overbooking.
Check-In Early
Aim to check in as close to the beginning of the check-in window as possible. If you arrive late, the hotel may have already allocated your room to someone else.
Steps to Take If You Get Walked
Immediate Actions
If you find yourself walked from a hotel, remain calm and speak directly with the hotel manager. Here are some steps you can follow:
| Step | Action |
|---|---|
| 1 | Ask for a clear explanation and the hotel’s proposed solution. |
| 2 | Request the hotel cover the cost of alternative accommodations. |
| 3 | Ask if they can offer additional perks, like complimentary meals or transportation. |
Follow-Up
After the incident, consider following up with the hotel’s customer service department. A polite but firm email outlining your experience might result in additional compensation or future rewards.
Frequently Asked Questions
Can I get compensation for being walked?
While not required by law, hotels often provide compensation, such as covering the cost of alternative accommodations or offering future discounts. Contacting the hotel’s customer service after the event might also yield additional perks.
What should I do if no alternative accommodation is offered?
If a hotel fails to find you a new place to stay, it should at least refund your reservation. Document everything and consider leaving reviews to inform other travelers of your experience.
Conclusion
Getting walked from a hotel is a frustrating experience that no traveler wants to face. By understanding how and why it happens, and taking proactive steps to mitigate your chances, you can significantly reduce your risk. Always remember, booking directly, choosing less competitive locations, and checking in early can make a difference. And if you do get walked, knowing your rights and following up appropriately can help you get the best possible outcome. Safe travels, and may you always find your room ready and waiting!
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