United Airlines Changes Policy for Basic Economy Tickets

Have you ever tried booking a flight with United Airlines using a Basic Economy ticket? Maybe you’re someone who prefers to skip the extra frills and save some cash, choosing the most bare-bones option available. Well, listen up, because United Airlines has made some important changes to their Basic Economy policy that could affect your future travels. Here’s everything you need to know.

United Airlines Changes Policy for Basic Economy Tickets

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What Is Basic Economy?

First, let’s clarify what Basic Economy actually means. United Airlines offers this as a low-cost fare option for travelers looking to save money. It’s perfect for those who are okay with forgoing amenities, extra legroom, and flexibility in exchange for a lower price. Think of it as the minimalist’s approach to air travel.

What Do You Get with Basic Economy?

In a nutshell, not much. Basic Economy doesn’t come with many perks. Here’s a quick snapshot:

Features Basic Economy
Price Lowest
Cancellation Not Allowed
Carry-on Luggage No (except for a personal item)
Advanced Seat Selection Not Included

As you can see, everything’s pretty stripped down. No checked or carry-on luggage (beyond a personal item), no possibility of canceling, and no choosing your seat beforehand. It’s no-frills flying at its finest.

The Big Change: Online Check-In

Background

One of the more inconvenient aspects of Basic Economy used to be checking in. Prior to the recent change, if you were flying on a Basic Economy ticket, you had to physically check in at the airport kiosks. The idea was to prevent passengers from sneaking in extra carry-ons that they weren’t allowed to bring for free. United staff would perform in-person inspections to ensure compliance.

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What’s New?

As of August 6, 2024, United Airlines has made a significant adjustment. Basic Economy passengers can now check in online via United.com or through the United app, in addition to using airport kiosks. This change comes as a part of an effort to streamline the check-in process and reduce congestion at airport kiosks.

How It Works

You might wonder, how is United ensuring people aren’t bringing unauthorized carry-ons now? Simple. During the online check-in process, you’ll need to provide a credit card number. If you show up with a carry-on that’s not allowed, you’ll be automatically charged $65. Additionally, you’ll be asked to indicate the number of bags you plan to bring during the check-in process.

Testing and Implementation

Trial at O’Hare Airport

Before rolling this feature out nationwide, United tested the online check-in option at their hub in Chicago’s O’Hare Airport. According to the airline, the results were quite promising. The number of gate-checked bags decreased, and the new system helped speed up the boarding process.

Gradual Rollout

While United has officially announced this new option, they have mentioned that some Basic Economy passengers might still be required to check in at kiosks, depending on ongoing rollout phases.

United Airlines Changes Policy for Basic Economy Tickets

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How This Compares to Other Airlines

United’s move isn’t happening in a vacuum. Several other airlines have also updated their Basic Economy policies recently.

JetBlue

For instance, JetBlue will soon allow one carry-on bag per Basic Economy customer starting in September. This makes them slightly more lenient compared to United.

Airline Carry-on Policy for Basic Economy
United No carry-on (except personal item)
JetBlue One carry-on allowed

What to Consider

When making travel plans, consider what each airline offers in their Basic Economy tier. While United’s new online check-in feature is a welcome change, you still might find more flexibility with another airline, depending on your needs.

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The Impact on Travelers

Convenience

For frequent flyers, the new online check-in option is a convenience that can’t be overstated. No longer having to arrive at the airport extra early just to navigate kiosk lines will save time and reduce pre-flight stress.

Financial Considerations

Another aspect to consider is the potential financial impact of the new policy. With the requirement to input a credit card number during online check-in, travelers need to be extra cautious about what they bring on board. Accidental carry-ons could result in unexpected charges.

Additional Changes in the Air Travel World

United’s Environmental Initiatives

Along with policy changes, United Airlines has been making strides in using eco-friendly fuel options. Starting from its Chicago hub, the airline has begun integrating sustainable aviation fuels (SAFs) into its operations. This move aligns with the global push for more sustainable travel options.

Luxury Seating and Discounts

In addition to Basic Economy adjustments, United has also been expanding its luxury seating options and offering discounts on international flights. These initiatives target different market segments, making it clear that United aims to cater to both budget-conscious and luxury travelers.

Other Airlines Making Waves

Alaska Airlines

Alaska Airlines has recently expanded its first-class and premium seating options. If you’re torn between saving money with Basic Economy or splurging on comfort, knowing your options can help you make a more informed decision.

Flying for Less

Alaska Airlines also introduced a 50% off deal for international flights, making it more affordable for travelers looking to go abroad. Although not related to Basic Economy directly, it’s a good indication of how airlines are adjusting their offerings to meet diverse consumer needs.

Essential Tips for Basic Economy Travelers

Plan Your Packing

Given the restrictions, it’s crucial to pack smart. You’re allowed one personal item that fits under the seat in front of you. Think a small backpack, briefcase, or purse. If you can’t fit everything into that personal item, you might need to reconsider what to bring.

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Check-In Early

With the new online check-in option, there’s no reason to leave this to the last minute. Check in as soon as it opens up (usually 24 hours before departure) to avoid any last-minute issues.

Be Honest About Your Luggage

During the check-in process, be upfront about the number of bags you’re bringing. The last thing you want is to surprise yourself with an unexpected $65 charge at the gate.

Conclusion

United Airlines’ policy change for Basic Economy tickets offers a mixed bag of convenience and caution. While the online check-in feature alleviates some of the stress associated with airport kiosks, it also brings new responsibilities in terms of luggage management. As you plan your next trip, keep these updates in mind to ensure a smooth and hassle-free experience. Happy travels!

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